What are your support hours?
Our counselling team is available Monday through Saturday, 9:00 AM to 7:00 PM IST. WhatsApp
inquiries are monitored 24/7, though response times may be longer outside business hours. Email
inquiries are typically answered within 24 business hours.
Can I schedule a video consultation?
Yes! We offer free video consultations via Zoom or Google Meet. Contact us via WhatsApp or email
to schedule a convenient time. Our senior advisors can walk you through the curriculum, show
portfolio examples, and answer all your questions in detail.
Do you have offices in UAE or Singapore?
Our headquarters is in Pune, India, but we operate 100% online with dedicated international
batches for UAE, Singapore, and other countries. All classes are live online, and diplomas are
couriered internationally. You'll never need to travel to India for training.
What information should I prepare before contacting?
It helps to know: (1) Which course interests you (Manual, Procreate, or CAD), (2) Your
location/timezone, (3) Your prior experience level, and (4) Your career goals. However, if
you're exploring options, our team can guide you through a discovery process to find the best
fit.
Is technical support available after enrollment?
Absolutely. Once enrolled, you'll have access to our dedicated technical support team for
software installation, hardware compatibility checks, and troubleshooting throughout your
course. Support is provided via WhatsApp, email, and during live class sessions.